Parkinson's Law

Last week I learned about Parkinson’s Law for the first time (I first read about it here). Since then I’ve been using it all over the place, as I believe it’s very broadly applicable.

At one instance, I was discussing a product deadline with a startup. Their deadline was 4 months into the future, and my objection was that would probably not be the wisest thing to do. Startups are about learning per dollar spent, and if you’re not able to ship (learn) often enough chances are you’ll fail.

Whatever you’re going to do will take 4 months if you give it four months to complete. It could be that the activity actually takes 4 months to complete regardless of how you divide it up, but it’s an unnecessary risk to take. Plan for shorter periods, which is the essence of Scrum, is a good idea. And Parkinson’s law is part of the explanation why it’s so popular.

Parkinson’s law can also partly explain why large organizations tend to grow fat and lazy. When you have limited resources, you can’t afford to hire for “somewhat necessary” roles. If it’s not super urgent and important, you’re not doing it. As an organization grow, you will have less control of how extensive any job is. If a job needs to be done, you can afford to hire someone to do the job, and so you do it. The risk you run over time is if the “job to be done” could be done in less time. Parkinson’s law states that that won’t happen, rather the person(s) involved will overcomplicate the job so that it fills the time available. This can be super contagious over time, and kill productivity, morale and so one - and can help explain why large organizations are slow.

I love this mental model/universal law, and will continue to look for places to use it going forward.

StartupLab Accelerator

Did some digging in the archives today, and found this post from 4 years ago called “are accelerators really the solution”. While it’s always somewhat embarrassing to read old writings (as it should be), revisiting this is especially so - since we launched our first accelerator program less than a year later.

This month we’re accepting applications to our seventh batch, meaning we see accelerators as part of the solution. What happened? A few things:

  • We realized accelerator programs appealed to certain founders that we had difficulties reaching otherwise. People “stuck” with regular jobs and mortages in need of funding to really take the step and become entrepreneurs. An application deadline creates urgency in a good way.

  • We realized there are certain advantages to funding companies in batches. You can streamline the selection process and also the paperwork, meaning entrepreneurs can receive funding quicker.

  • We realized there are certain advantages to working with startups in batches. Or really - startyps benefit from being part of a batch. Having relationships to a few founders in roughly the same phase - a peer group - can be very helpful when you’re stuck. It can normalize problems and take the edge off. And sometimes someone else has already solved a similar problem.

  • We realized cannibalization wasn’t something to be worried about. If starting an accelerator meant we would do less ad-hoc investments through the year, that wouldn’t be negative. The objective is to fund and support top entrepreneurs, regardless of how it’s done.

We’ve been doing it for a few of years now, and the results are gradually emerging. Becoming a overnight success in startupland takes 10 years, but companies like Imerso, Confrere, Fundingpartner, Oivi, Age Labs, Defigo and Diffia are gradually getting there. Also, the program has improved significantly, and continues to do so.

If you’re looking for funding and early-stage support for your startup, I would strongly recommend you submit an application for our fall batch. The application deadline is September 1st, and you can read more and apply by clicking here.

Bounded Rationality

Back to blogging after a 4 week hiatus aka summer vacation. I’ve spent the past weeks relaxing but also reading, and one of the books that made the biggest impression on me was Complexity. It was recommended by Bill Gurley in this podcast, and is about the story of the Santa Fe institute and their research.

This is not supposed to be a book review. But the one thing that really stuck with me after reading the book, is how important the concept ofBounded Rationality is, and I’ll try to explain it here.

The Santa Fe institute was unknown to me before I read the book. In short, it’s an interdisciplinary institute founded in the 1980’s focusing on complex adaptive systems. Where a lot of research focuses on order and equilibrium and throw in as many assumptions as necessary to have something orderly to investigate, the Santa Fe Institute focuses on real-life scenarios with emergent structures that never reach any equilibrium (which is how the world operates generally).

Classic economics, the kind I was taught at school, operates under the mantra that “all models are wrong, but some are useful”, and try to simplify the world to the point where their models disconnect from reality. While many such models continue to be useful, it’s astonishing how many things they fail to predict.

Research on complexity takes a different approach to this. Instead of simplifying the world, complexity research tries to understand the full picture.

Early on, the Santa Fe Institute understood that the only way to go at complexity is to look at the individual agents it consists of. Agents can be anything from organizations to molecular cells, but here I’ll talk about agents as people - as that is what I mostly relate to.

If you understand how every agent act all the time, you’ll be able to make very very good predictions.

Most regular economics assumes that all agents are rational, and subsequently tries to make predictions. And all such predictions fail because people are not rational. This is where it get’s interesting. Are people not rational?

If you ask me, I’ll definitely say I’m rational. I am agreeable to reason. Still, a lot of things I do would probably be considered irrational. What is happening at these moments? Am I mentally disconnecting at these moments?

The concept of Bounded Rationality gives an alternative explanation.

If I do something others consider irrational, I don’t believe it’s because I disconnect mentally. It is just that the information I have available when making certain decision is limited (read: bounded).

It could be that I don’t understand all the data available to make the decision. It could be that I don’t understand what my best alternative actually is. Or a combination of the two. I still make decisions - either because I’m not able to gather more information, or the decision is irrelevant enough that I don’t bother collecting more information.

I believe this explains why people act more rational as the stakes are higher. With higher stakes, you spend more resources gathering information, and as a result your bounded rational decision is less bounded.

More generally, the outcome is that many of my decisions will appear rational within my bounded environment, but still be irrational. And every prediction that is made assuming my rationality will be wrong.

This is very interesting. And has implications for how we make preditions about the world.

Build companies, not acquisition targets

In the recent months we’ve seen three Norwegian startups acquired by larger companies. Dragonbox and Poio were acquired by a local company (Kahoot), while Nabobil, was bought by US-based GetAround.

While the Kahoot-acquisitions were met with applause, not surprisingly people react to the Nabobil-acquisition saying it’s a shame ownership leaves the country (likes in this article). I weighed in on the matter on Twitter last night:

Every company is a special case, and it’s difficult to make an outside-assessment of what the right choice for each shareholder is. In many cases founders are hungry to keep building, but facing an incumbent with a “buy or build” decision it’s understandable that they decide to sell instead of taking on bigger competitors in a fight that might lead to bankruptcy. Or the offer might just be that good. Or something completely different. My point is, we shouldn’t go at specific companies for choosing to sell.

That said, I think there’s a proper discussion to be had around how to build Norwegian companies, not acquisition-targets. I think we can all agree it would be beneficial if we had more locally owned large tech companies. The question is how to get there.

Incentives rule the world, and I believe this is the way to go at improving things. And incentives can be both monetary and non-monetary.

Obviously, the more valuable a company is the better for the founders. But at a certain point, when their stock is worth a life-changing amount of money, the mindset can shift from offense to defense. And the most comfortable next step is then to seek an acquisition. It is common to allow founders to sell some shares along the way to mitigate this, but that in itself is not enough.

Funds can play a part in this. Bigger funds need bigger outcomes, and generally speaking an IPO (independent company) is a bigger outcome than an acquisition. But the only Norwegian fund (Northzone) that went bigger suddenly shifted their focus away from Norway, so incentives work many ways. We could do something like this on the regulatory side,

But just fixing the monetary incentives probably won’t fix it. There’s only so much money can buy. There are soft aspects that needs to be addressed as well. Founders need to want to build something “enduring”. This “want” can be nurtured, both through having a culture that embrace this attitude and appetite, and through having role models that both show it’s possible and set a benchmark that others might want to beat. Probably a lot of other things I haven’t thought of as well.

We can all agree on the importance of more companies being built and owned locally. But let’s not go at specific companies choosing what they believe is their best alternative - rather let’s discuss the systemic part of things. But first, let’s congratulate the Nabobil team and owners on a great outcome!

Sourcing dealflow

I recently did a talk on dealflow; what it is and how to think about it in early stage investing. Here are the key points from that talk. It is mostly written with startup investors in mind, but hopefully it’s valuable to those on the other side of the table as well.

What and why:

If you’ve made it to my blog you probably already know what dealflow is, so this’ll be short: Dealflow is a term used for the quantity and quality of investment offers an investor receives. The term is mostly used when talking about privately held companies, as public companies are available for everyone. Privately held companies are not, and thus having better dealflow can be a competitive advantage.

You could say there are four stages of startup investing (I first heard this in a podcast with Brian Singerman of Founders Fund), and those are:

  1. Finding companies
  2. Picking companies
  3. Accessing companies (aka “winning deals”)
  4. Helping companies grow into winners

Investing in private companies is just as much about finding and accessing companies as it is about picking and helping. I’d argue it’s impossible to succeed consistently if you don’t master finding and accessing, and I’ll refer to this as dealflow.

There are two extreme ways to think about dealflow. Does the founder pick the investor, or the other way around? These two perspectives should not be considered a dichotomy, rather as end points on a spectrum. We’ve done good investments in companies where nobody else had conviction, and we’ve done good investments in companies where we had to fight to get access. Most investors do both, but having awareness around that there are different is helpful when prioritizing how to work with dealflow.

Inbound deal sourcing

On one end of the spectrum; founders pick their investors. Put differently, the founders who eventually end up building the winners are so obviously good they can choose between every investor out there. If this is your prevailing belief, everything you do should be about making yourself as attractive as possible to make sure you meet these founders - that you have proprietary dealflow.The two questions that should guide your work in this scenario is “why should I be contacted?”, and “how will they find me”. Let’s start with why:

First of all, you have to match with the company. All investors have preferences with regards to investment amount, valuation range, geography and/or sectors, and these preferences exclude some percentage of the total available dealflow. If your filter is too narrow, you end up without any dealflow. Opposite, you become the jack-of-all-trades and nobody comes to you first. Find the balance somewhere in between (and break rules).

Most often, there are many investors with similar preferences, meaning you have to add something beyond capital to be approached. This is normally any of the following:

Competence: experience and advice of benefit to the company, either generic “how to build a company-perspectives” or knowledge related to the specific company’s technology or market.

Network: knowing people (customers, bigger investors, advisors, potential employees etc) that can help the company.

Brand: “we are backed by the founder/investor behind [famous company]” can get a company a long way with regards to recruiting, future fundraising and so on.

Fundraising takes time, and startups can’t afford to search for the perfect investors forever. Put differently, it’s not enough to be the best match for any given company - you also have to be on their radar. The “how will they find me” part:

Doing this means marketing yourself, work that can be done both online and offline. Online it means blogging, newsletters, and being available for interviews and comments when journalists report on topics that you want to match with. Offline it means being at events, participating in panels, hosting meetups and dinners and so on. The whole point is to tell the world you’re looking for startups, and doing it so frequently you’re top of mind when the companies you want to fund start fundraising.

Outbound deal sourcing:

The opposite perspective is that it’s only in hindsight we know who the good founders were - good investment opportunities are accessible for everyone as long as you find them. And there are many supporting arguments: the best returns comes when you’re both right and non-consensus, and the most groundbreaking companies start out looking like toys. And there are plenty of examples of this: the story of Airbnb’s first 1000 days is one of my favorites, another is Robinhood’s 75 rejections.

Outbound sourcing can be done in multiple ways, and both online and offline. Offline means being at events, as well as reaching out to your network directly. Online means browsing relevant social news sites (in Norway: FB, Linkedin, Shifter, DN etc), looking through lists of companies that receive soft funding (Innovation Norway, BIA, etc), and so on. And you can subscribe to my newsletter to get the Norwegian tech stories I find most interesting :)

Doing outbound activities has its benefits. It’s a quick and direct way to approach companies you find interesting without spending time broadcasting your preferences first, and you can very quickly assess a high volume of relevant companies. Timing might be off - you might contact companies when they’re not fundraising - but that’s not necessarily a bad thing. The negative side of this strategy is that you’re most likely not seeing any proprietary dealflow. If you believe the best founders pick investors, they probably don’t see a lot of reason to showcase what they’re building broad enough that you discover them soon enough.

To sum up these few paragraphs, there are lots of aspects to think about when it comes to dealflow. Probably the most important thing is to be aware of the four stages of startup investing, and having a hypothesis around which (ones) you’ll work at improving. I’m continuously iterating as I learn more, and I don’t believe there’s one best way to have good dealflow. There are many ways to win.

Co-founders, part 2

Following up last week’s post on co-founders, and I’ll keep it short this week as well. Let’s say you’ve decided it’s best for your business if you bring on a cofounder, how do you go about finding/selecting such a person?

As with everything in startupland, it’s impossible to generalize. I’ve seen many examples of companies succeeding doing the exact opposite of what follows. But I firmly believe the following approach has the highest probability of success.

The obvious cofounder is someone you’ve known for many years, a friend whom you’ve also worked with, whom you share values and ambitions with, who is adaptable while at the same time has abilities that perfectly complement yours. But of course, such a person does not exist - there are trade offs. Given that, here are the some characteristics I would look for - in prioritized order (list is obviously non-exhaustive):

1. Shares values and vision: This is rarely talked about initially, but can really fuck things up further down the road. Unless you agree on what to build, the journey will be unpleasant. More than it usually is.

2. Chemistry: Someone you work well together with. Can you disagree and argue in a productive way?

3. Adaptability: What you start out doing might not be the thing you end up doing. Being an expert at the former without adaptability might stop you from start doing the latter, even though it’s the right thing for your company.

4. Complementary skillset: If you’re a builder, get a seller. And opposite. Allows for specialization, and with those two roles in place you normally should be able to get a working prototype in the hands of some customers. But diversity is more than that, preferably you also find someone who looks/thinks/acts different from you, due to the many benefits this brings.

Preferably, you find someone who ticks all these boxes in some ways. If you team up with people who are too similar to, you end up with a very expensive machine that’s unable to build or sell. That rarely goes well. But what I find is that most people start out looking for someone with a complementary skillset, not someone with shared values and vision. This is okay if you’re just looking for a job to be done, but building a company is so much more than that.

This is why I, and many others, advocate finding someone you already know. Discovering whether you actually work well together and towards the same thing is hard to discover over coffee, and something you want to know before you embark on your journey (and before most will fund you).

If you agree with this perspective, it has implications for how you go about looking for a co-founder. Activities such as “co-founder dating” and showing up at a technical university should be replaced with spending time with your immediate network. Do 50 cups of coffee with people you know and potentially one degree further (people they know), and chances are you’ll find someone who would be a good match.

Sometimes you find people who are right and available, they just haven’t broadcasted their availability to the world (very few do this). But when you meet them you learn they are looking for their next opportunity. Other times you find people who are a good match, but unavailable at the time (eg. they have no savings and a mortgage). But I’d much rather bring on such a person part-time to start, with an agreement this person will go full-time once funding allows for this. And sometimes this search is unsuccessful. But due to the benefits of having a cofounder, I’d always recommend doing the search.

Co-founders

Often when I meet with solo founders, the question of whether to bring in a co-founder comes up. Should I do it? If so, who, and why? While it’s impossible to generalize as there are many examples of solo founders succeeding , my perspective is usually that it’s a good idea to bring in a co-founder early on.

First and foremost, being more than one person improves output. Not only the quantify (more hands at deck), but also the quality - products get better with more people involved (up until a certain point). And a cofounder does this in a significantly different way compared to what an employee would. The ownership and status that come with a co-founder role typically makes such a person take a longer-term approach to the work.

Starting a startup is very stressful, and nobody I’ve talked to describes it as an easy journey. There’s ups and downs, and you have to cope with that. This is definitely not easy, but having someone to share these issues with tend to make it easier to cope. You can laugh of fucked up situations together, and pull one another up if one person is feeling down.

Having a cofounder also show recruitment power - which is something investors often look for. Are you able to convince others - most often friends - that this is a good idea. This is the same ability that is needed to convince customers, new hires and investors - so a cofounder is some sort of proof you know how to sell your company to others.

If you decide you want to bring in a cofounder, the next question is who to bring in, where to look for this person, also when to start looking. I’ll cover this in a future post.

Book review - The Upside of Stress

Last week I referred to two books I was reading simultaneously. Yesterday I finished the second one - the one on working hard - called The Upside of Stress. This is one of the more important books I’ve read lately. Here are some of my thoughts and why I recommend it.

I first heard of the book in this podcast with Keith Rabois, someone who is very vocal on the topic of working hard - strongly arguing for it’s importance if you want to accomplish something of significance. His advice was to watch the author’s TED talk, and if it sparked an interest - go read the book. So I did both.

The premise for the book is that stress - contrary to popular belief - isn’t dangerous. Research shows clearly that generally, people who feel stressed have more health issues. What’s interesting is that if you divide all stressed people into two groups, those who believe stress is dangerous and those who don’t, it’s only the first group who are at risk. This suggests that stress isn’t harmful, rather it’s the belief that stress is dangerous that is harmful. It’s a mental thing.

My initial to this reaction was “hey, those who don’t believe it’s harmful haven’t experienced real stress”. I guess this is the normal reaction, as everyone I’ve discussed this finding with has reacted similarly. Obviously, that is not the case. Otherwise it wouldn’t be worth writing a book about. And the evidence presented in the book clearly shows that almost all types of stress are perfectly harmless unless you think they are harmful. It’s a mindset thing.

When it comes to physical exercise, we completely understand that in order to grow our muscles we have to stress them. Running intervals or lifting weights hurts as we stress lungs and muscles, but nobody’s alarmed by this. It’s the only way to grow and get stronger.

The brain is a muscle. While I believe most know this, our actions and beliefs does not reflect this. We tend to believe in talent (fixed mindset) over grit (growth mindset). And we believe it’s healthy to stress all muscles except our brain. I’ll be the first to admit that I’ve felt bad about being stressed before reading this book. Going forward, that is not the case.

As with all exercise, too much leads to burnout rather than growth. But there’s no need to be worried about the stress most people experience on a regular basis. Rather see it as exercise, a growth opportunity and something positive. This book has definitely shifted my perspective in that direction.

Working smart

I’ve been reading two books on individual performance lately, one on working hard (The Upside of Stress) and one on working smart (Peak). I finished the latter last weekend, here’s a short review.

There are conflicting views on what makes someone succeed. Talent? Hard work? Smart work? The book completely debunk the importance of talent - and puts forward a lot of evidence to support this claim. Every “natural talent” out there put in tons of hours to get to the point where people believed they had special abilities.

Further, the authors argue that you have to work both hard and smart if you want to do something remarkable. 10 000 hours can make you good, but it’s only 10 000 hours of deliberate practice that make you great.

The concept of deliberate practice was first introduced to me in the book Grit - which overlaps a lot with Peak. But where Grit mostly focuses on effort and not giving up, Peak is all about the importance of deliberate practice. Translated: if you really want to excel at something, it’s not enough to just show up. When you show up, you also have to spend your time wisely.

Deliberate practice means having something measurable to work towards. This could be anything from a 400 metres lap-time to a certain number of chess moves. Without something to measure your performance up against, you won’t see progress - and then stagnation is just around the corner. The book describes the concept deliberate practice in detail, and strongly argues for its importance. It serves as a good reminder that while showing up is necessary, it’s not sufficient alone.

I really enjoyed the book (listened to it as an audiobook), and it’s one I will recommend to others.

Consistency

I believe consistency is one of the most important leading indicators to successful outcomes. This has been said in many ways by many people before me, eg. Woody Allen’s “80% of success is showing up” or the 1.01ˆ365 =37.8 perspective.

Thing is, being consistent is really really hard. It’s about habit forming, and it usually revolves around activities that might be important but arent’ urgent. It’s easy to sometimes not to prioritize such efforts, even though the long-term effects of consistent effort are very positive. This is why I’m spending a lot of time trying to improve with regards to this. I’m having success when it comes to both meditation and my biweekly newsletter, but not with regards to regularly writing here.

I have this blog mostly to improve my writing skills, but also to have an archive of topics I frequently discuss with entrepreneurs. I find it very helpful to put my thoughts in writing, as my perspectives on any topic immediately become much clearer - improving both my understanding and communication around it. Long-term I might try to drive some traffic to this site as well, but for now this is more a public place to post thoughts for my own record.

In other words, the writing regularly is something I know is very valuable for me. Because of this I said to myself beginning of the year that I should publish something here at least every Wednesday (excluding holidays). Four months in that has not happened, and I belive part of the reason is that I haven’t made any public committment to doing it. More people knowing of my committment -> higher cost of not being consistent. So this post is to help me find the time to write stuff here every Wednesday. To help me improve my consistency. Let’s see how it goes.